We are registered as a Data Controller under the terms of the Data Protection Act 1998 and we ensure that we comply with all the protection the Act affords to you. Our registration number is Z1064532.
1 The information we collect and how we use it
We will use, store or otherwise process any personal information that relates to and identifies you, including but not limited to your name, postal address, e-mail address, telephone number and any other information collected on registration, through surveys and through competitions to the extent reasonably necessary to provide the services that are available through our Website.
We process this information for the purpose of:
- dealing with your inquiries and requests
- providing and personalising our services
- crime prevention and prosecution of offenders
- maintaining information as a reference tool or general resource
- carrying out market research campaigns
We also gather information and statistics for the purposes of monitoring Website usage and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.
If you choose to post messages on our Website, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
You may from time to time wish us to provide you with information about our Website or any other service or products including those of third parties which we think may be of interest to you. We will only send you information about:
- our services; or
- services offered jointly with or on behalf of other organisations, if you have asked us to provide you with such information.
If you have any concerns about the use of your personal information by us please contact us in writing at James Grant Digital, 94 strand on the Green, Chiswick, London W4 3NN
2 Information security
The Internet is not a secure medium. However, we have put in place various security procedures as set out in this policy. Please be aware that communications over the Internet, such as emails/webmails are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control. We adopt appropriate policies, rules and technical measures to protect the personal data that we have under our control (having regard to the type and amount of that data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss. All of our employees and data processors that have access to, and are associated with, the processing of your personal information are obliged to respect the confidentiality of our visitors’ information. We ensure that your information will not be disclosed to government institutions or authorities except if required by law or when requested by regulatory bodies or law enforcement organisations.
3 To whom will your information be disclosed?
- our employees;
- our affiliates;
- our group companies and their employees;
- successors in title to our business;
- third party consultants, contractors or other service providers who may access your personal information when providing services (including but not limited to IT support services) to us;
- government bodies and law enforcement agencies and in response to other legal and regulatory requests;
- auditors or contractors or other advisers auditing, assisting with or advising on any of our business purposes, in any jurisdiction where we operate.
4 Our rights in relation to your information
We take all reasonable steps to retain your Information only for as long as reasonably necessary. If you no longer want us to store your Information you may request for it to be removed from our records, please see below for details of how to request removal. Please note that such removal may prevent us from supplying certain services to you.
You can write to us at any time to obtain a copy of your information and to have any inaccuracies corrected. Where appropriate, you may have your personal information erased, rectified or amended. Please write to James Grant Digital, 94 Strand on the Green, Chiswick, London W4 3NN. Please quote your name and address. We should be grateful if you would also provide brief details of the information of which you would like a copy or which you would like to be corrected (this helps us to more readily locate your data). We will require proof of your identity before providing you with details of any personal information we may hold about you. We will charge £10 to cover the administration costs involved in providing you with a copy of your information.
6 Your consent
7 Use of your personal information submitted to other websites
We are not responsible for the privacy policies and practices of other websites even if you accessed the third party website using links from our Website. We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have concerns or questions.
8 Further information
For further information from us on data protection and privacy or any requests concerning your personal information please write to James Grant Digital, 94 Strand on the Green, Chiswick, London W4 3NN.